This case looks at the challenges of CEVA Logistics, a Netherlands-headquartered global logistics company, in remaining true to its lean management principles and sustainability commitments through worker-centric operations when trying to attract and retain qualified employees in an unfavourable business environment.
Learning objectives:
1. Critically evaluate the value of human capital in the age of automation; and
2. Creatively design a solution for a traditionally labour-intensive industry that is facing the challenge of rising labour costs and increasing automation.
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