SDG Cases - Managing Lean Success (B)

The case focuses on CEVA’s struggle to increase its labour force at a time when the logistics industry was undergoing transition due to the changing economic and political situation and the rising trend of automation.

Topics

SDG
SDG8: Decent work and economic growth
Subject
Human capital in the age of automation
Keywords
automation
labour
efficiency
lean management
operation

This case looks at the challenges of CEVA Logistics, a Netherlands-headquartered global logistics company, in remaining true to its lean management principles and sustainability commitments through worker-centric operations when trying to attract and retain qualified employees in an unfavourable business environment.

Learning objectives:

1. Critically evaluate the value of human capital in the age of automation; and

2. Creatively design a solution for a traditionally labour-intensive industry that is facing the challenge of rising labour costs and increasing automation.

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